At Micro-X, we value your privacy and the importance of safeguarding your data. We use the information we collect about you to maximize the services that we provide to you. This Privacy Policy (“the Policy”) describes our privacy practices for the below activities. As per your rights, we inform you how we collect, store, access and otherwise process information relating to individuals. In this Policy, personal data (“Personal Data”) relates to any information that, on its own, or in combination with other information, can identify an individual.
We are committed to protecting your privacy as a customer and an online visitor to our website in accordance with privacy regulations. As such, we follow the following regulations:
Scope
This Policy appies to the Micro-X websites, domains, applications, services and products.
This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through (non-Micro-X) links. These sites are owned and operated independently from Micro-X and have their own separate data collection and privacy practices. Any Personal Data that you provide to these websites will be governed by the third-party’s own privacy policy. Micro-X will not accept liability for the actions or policies of these independent sites and is not responsible for the content or privacy policies thereof.
Processing Activities
This Policy applies when you interact with Micro-X by doing any of the following:
How we collect Personal Data
We collect Personal Data from the following sources:
From you: you may give us demographic data, names, company names, email address, telephone numbers, location, physical address. This includes Personal Data you provide, for example, when you:
Automated technologies or interactions: As you interact with our website, we may automatically collect the following types of data: device data (about your equipment), usage data (about your browsing actions and patterns), network location, geographic location, IP address. We collect this data by using cookies, server logs and similar technologies. Please see our Cookies section (below) for further details.
Device and Usage Data
We may receive your Personal Data from third parties. This Personal Data is not collected by us and is subject to the relevant third party’s own privacy and data collection policies. We do not have any control or input on how your Personal Data is collected by those third parties. If you have any questions, you should contact the relevant third party for further information about your Personal Data. Where the third party is unresponsive, you may contact Micro-X directly.
Our websites may contain links to other websites, applications and services maintained by third parties. The information practices of such services, or of social media networks that host our branded social media pages, are governed by third-party privacy statements which you should review to better understand those privacy practices.
Purpose and legal basis for the processing of Personal Data
We collect and use your Personal Data with your consent to provide, maintain and develop our products and services and understand how to improve them, including communicating with you, responding to your enquiries, sending periodic emails or newsletters, sharing useful content, measuring customer satisfaction and providing you with a personalised website experience.
Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately.
You can review, correct, update or delete your Personal Data by either logging into your account and making the changes yourself or contacting us directly to do so. Consent will be required to initiate services with you. New consent will be required if any changes are made to the type of data collected.
Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymized forms to improve our services, including administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally.
Storage and security of your information
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorized use or access.
To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than your state, province or country where data laws may differ from those in your jurisdiction. We will take appropriate steps to ensure that your Personal Data is treated securely and in accordance with this Policy as well as applicable data protection laws.
Sharing and disclosure
We do not and will not sell or deal in Personal Data or any customer information.
We may use a third party service provider, independent contractor, agency or consultant to help us improve our products and services. We may share your Personal Data with marketing agencies, database service providers, backup and disaster service providers, email service providers and others only to maintain and improve our services. To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your Personal Data for any purpose other than that for which it was shared.
Legal Requirements
We may use or disclose your Personal Data to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, or to protect our rights or property. Where possible, we will endeavour to notify you in advance of such disclosure.
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.
Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on this website or other websites you visit.
We use Google Analytics to collect information about how people use this website. The information we obtain from Google Analytics helps us understand user needs so that we can offer a better user-experience.
Google Analytics uses cookies to collect information about which pages you visit, how long you are on the site, how you got there (for example from a search engine, a link, an advertisement etc.) and what you select. Information collected by the cookies (including your IP address) is transmitted to and stored by Google on servers in the United States.
By using this website, you consent to the processing of data about you by Google in the manner described in:Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.
We use MouseFlow to collect information about how users interact with this website. MouseFlow tracks clicks, movements, scroll behaviour, and other user interactions to help us analyze and improve the website’s functionality and user experience.
MouseFlow uses cookies to collect information, including your IP address, pages visited, time spent on each page, and how you navigate the site. This data is stored on servers operated by MouseFlow.
By using this website, you consent to the collection and processing of data about you by MouseFlow in the manner described in Mouseflow’s Privacy Policy (https://mouseflow.com/legal/company/privacy-policy/) and for the purposes outlined above.
If you prefer not to be tracked by MouseFlow, you can opt out by enabling “Do Not Track” in your browser settings or visiting MouseFlow’s opt-out page.
We only will only retain your Personal Data for [30] days. After this period, it will be removed from our systems.
As we plan to ensure our Privacy Policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.
We have appropriate organisational standards and security measures in place to protect your Personal Data from being lost, used or accessed in an unauthorised manner, altered or disclosed.
The communication between your browser and our website uses a secure, encrypted connection wherever your Personal Data is involved.
We require any third party contracted to process your Personal Data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law.
In the event of a data breach, we will notify you and any applicable regulator in accordance with the law.
Our services are not directed to persons under 18 and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us.
Depending on your geographical location and citizenship (particularly US, EU and UK citizens) your rights are subject to local data privacy regulations. These rights include:
If you want to access your Personal Data or ask for the information to be corrected, please contact us. In some circumstances, you also have a right to object to or ask that we restrict certain processing activities or delete your Personal Data. If you would like to limit or request deletion of your Personal Data or exercise any other rights you can do so by contacting us.
You can withdraw your consent to our collection or processing of your Personal Data. You can do so by contacting us or by opting out of email newsletter communications by following the instructions in those emails or by clicking unsubscribe.
If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us at: admin@micro-x.comand we will respond within 48 hours.
